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This week in our blog, we are featuring an infographic from our friends at The Website Group. They create websites daily for businesses all over the world, so they know a thing or two about how to optimise your website, and get it working effectively for your business.

Their visualisation below: 9 live chat benefits for businesses, draws on research from the UK and US (which so often leads the way) to further highlight why this is a service that is now a mandatory on every website.

Live chat for many businesses has now become a 'cost-of-entry essential' to achieve a high performing website. Take a look through the graphic and see their 9 key reasons that you should really have live chat on your website:

1. Increase sales and conversions

2. Reduce support costs

3. Build trust with buyers

4 Gain a competitive advantage

5. Increase average order value

6. Satisfy your customers

7. Keep in contact with visitors

8. Improve website experience

9. Understand your customer needs better

Yomdel Live Chat will give you all of the above, AND MORE. Our 24/7 fully managed live chat will nurture and build trust, absolutely delighting your customers. Yomdel typically increases client website conversions by over 50% on previous levels. Get in touch if you'd like to know more.

 

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Simon Taylor

Written by Simon Taylor

As Marketing Director at Yomdel, Simon’s personal goal is to make Yomdel as relevant and valuable for our clients as possible. Simon is constantly looking for new ways to explain the proposition of ‘world-class customer experience’, in a way that empowers Yomdel clients to harness what we do for their optimum success. With an extensive background in marketing agency client services, Simon has always been dedicated to providing clients with access to solutions which would grow their business – solutions designed and created by experts in customer communications, service and experience – by putting the customer at the heart of the solution. Get in touch anytime at simon.taylor@yomdel.com