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Live Chat

MANAGED 
LIVE CHAT
24/7

 

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WHY USE LIVE CHAT?

24/7 managed live chat services for businesses from Yomdel, allow your customers to engage with you at a time and place that suits them.

Using Live Chat can generate over 52% more leads from your own website, creating more revenue, and business growth. Here's why over 50% of all businesses now use Live Chat:

 

How to turn passive browsers into leads?

24/7
AVAILABILITY

54% of chats outside office hours

EXPERT
HUMANS

Build trust, empathy and conversions

CUSTOMER SATISFACTION

15 second response
> 96% CSAT scores

 

OPTIMISE CONVERSIONS

Track and reduce your PPC ad spend

VISITOR RETENTION

Reduce your website bounce rates

QUALIFIED
LEADS

Ready to follow-up inside 15 minutes

 
2021 Live Chat Guide Read Guide promo

 

PUTTING PEOPLE FIRST

YOUR CUSTOMER IS OUR MOST IMPORTANT CLIENT

 
Real conversations, build trust and empathy, by answering the customer need first, naturally nurturing the visitor to become a lead through great service. Consequently, people feel valued, listened to and are happy to share their details.
 
READ OUR LIVE CHAT CASE STUDIES
The Property Ombudsman website logo Camm & Hooper website logo The Guild Property website logo Hydropool website logo Andrews website logo GB Liners website logo EweMove website logo Thakeham Homes website logo Sydney Seaplanes website logo Arun Estates website logo
 

PRODUCT FEATURES

All included in your Live Chat service from Yomdel

  • DEDICATED PROJECT MANAGER

    Enjoy a free training session with a qualified Yomdel Technician, who will fine tune your Live Chat Dashboard, and help you get started.

  • PERSONALISED KNOWLEDGE BANK

    A Knowledge Bank, personalized to your business, which covers all the answers to the questions we feel your customers will ask. What’s more we build this for you!

  • RAPID DEPLOYMENT

    Fast, painless, seamless technical deployment with ‘Go-Live’ in 3-7 days.

  • ONLINE DASHBOARD

    Automatic access to your personal online Live Chat Dashboard and Reporting Suite, detailing all key metrics of your Live Chat activity.

  • QUALITY CONTROL

    Daily quality control and KPI monitoring by our expert Supervisors.

  • LEAD REFERRAL

    Fully qualified and prioritized leads within 15 minutes.

  • CRM INTEGRATION

    See our CRM Integrations for automated transfer of leads direct to your CRM system.

  • DATA DOWNLOADS

    Full data download of all your Live Chat data and transcripts.

 

 

 

IT'S AS EASY AS...

Our rapid, stress free process is designed so you can focus on running your business

SERVICE SETUP

You’ll just need to tell us a bit about your business in a short questionnaire, and we’ll create the detailed Knowledge Bank for you to approve

Number 1 Red

TECH SETUP

We’ll provide the simple code, which is easy for you or your website host to deploy on your site

Number 2 Red

GO LIVE

And that's it! You'll be up and running in a matter of days.

Number 3 Red

LIVE CHAT PRICING

We offer pricing bundles structured to suit the expected volume of live chat traffic on your website.

With Yomdel, you don't add cost - you make an investment, that we ensure you return on.

Chat with us today to find out more.

 

Get in touch with us today, and we'll quickly provide you with a fully priced proposal.

GET A QUOTE

 

ADDITIONAL LIVE CHAT SERVICES

Get the very best business results from your Yomdel Live Chat, with these additional options:

 

PUTTING YOUR CUSTOMERS FIRST

 

Find out how we turn your visitors into active leads, combining premium technology with expert human operators, to help you grow your business.  

 

BOOK FREE CONSULTATION

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VAT Reg No: 141903533
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