With Yomdel Live Tracking, you can match your live chat leads back to your inbound acquisition channels.
Would you like to know exactly which PPC campaign drives the best leads?
Which ones drive the best active engagement in live chat?
Which ones convert best to lead registrations?
Yomdel Live Tracking is a custom integration for your Google Analytics account, that enables real-time tracking of actual chat outcomes, alongside the acquisition source channel that delivered the visitor to your website. So now you can measure engagement and outcome by ALL channels.
Imagine being able to track in real time exactly how many chats convert into leads (broken down by lead type), and from which channels those leads came from!
You'll be able to instantly prioritise future campaigns and maximise your return on investment.
In this video Andy Soloman talks about how Yomdel Live Tracking can add value to your business.
Fountain Partnership are the digital agency for Ewemove, and have delivered a 620% increase in website conversion rates.
Marcus Hemsley, Creative Director at Fountain Partnership describes how:
“At Fountain, we believe what you measure you can improve. We want to look at the full funnel for our clients, and Yomdel Live Tracking's integration allows us to measure and analyse the outcomes of live chats as they happen via our Google Analytics.
We can now clearly see the impact of Yomdel on our client PPC campaigns. This not only enables us to present a full conversion and ROI picture to our clients but gives us visibility to see where the most profitable clients are coming from on live chat, so we can optimise our campaigns to get more of them.
At the end of the day, optimisation is about prioritisation, Yomdel's tracking and integration helps us see where to allocate resource to maximise revenue and profit for our clients."
