The Best Customer Experience Blog | Yomdel

Yomdel voted the best live chat provider for estate agents

Written by Andy Soloman | 30/10/17 11:40

Yomdel has been recognised as the best provider of managed live chat services to UK estate agents and as one on the overall top suppliers to the sector in the country. At the first ever EA Masters Awards, we were awarded Silver for best overall medium-sized supplier and described as exceptional by the judges.

This was an enormous accolade and was as the result of Yomdel estate agent clients voting for their favourite suppliers overall.  In winning one of the nine “best of” awards — Gold, Silver and Bronze for each of categories covering  Large, Medium and Small Suppliers — Yomdel was placed ahead of 260 other industry suppliers, which included many leading names.

 

The EA Masters Conference and Awards, organised by The Property Academy and which has has replaced the long-running Sunday Times Estate Agent of the Year Awards, was the culmination of a hugely ambitious project to mystery shop around 30,000 estate and letting agents and to ask agents across the country to vote for the best suppliers to the property industry.

 

Operations Manager Rebecca Howard, MD Tim Breden, Head of Marketing Melissa Williams and Founder Andy Soloman with the EA Masters award

 

The results were then consolidated into the Best Estate Agent Guide 2018 (Best EA Guide) and the Best Estate Agent Supplier Guide (Best EA Supplier Guide).

Yomdel was also recognised as exceptional within its assigned category of “Software and Technology” where the top reward was shared with three other leading businesses — Fixflo, Reapit and TouchRight Software.

But it is the overall award that is really special, and to receive the certificate on stage from Gabby Logan in front of a thousand of the country’s leading estate agency figures was a huge recognition for the incredible work we do, and the fantastic relationships we have with our clients.

We have always said that Yomdel treats its clients as partners in success, and this was the proof that through working closely together we can help our clients secure fantastic results through using of 24/7 intelligent managed live chat services to generate  more quality leads, which translates into more business and greater business success. And of course, if Yomdel clients are winning, then Yomdel is also winning.

Thank you to everyone who voted for us, and here’s a toast to greater successes ahead for us all.