Not enough resources to manage the tsunami of incoming leads and enquires? It's a problem we hear a lot from Estate Agency clients, but it needn't be an issue if considered from a different perspective.
Take a look at this infographic, and working through each question in turn, see how you measure up for efficiency of lead processing and qualification. You'll very quickly be able to put a cost on wasted time, and even more so on missed opportunities - or possibly even missed targets?
Which in turn offers an opportunity to invest and resource differently to get a better result.
Separating out the simple, time consuming tasks that your team struggle to get through, and delegating them to a skilled, but more cost-effective external resource, is something that many agents simply don’t or won’t consider.
Because on the surface that appears to be a pure increase in the cost of lead handling, but set within the whole process where cost and return at every stage are isolated, it is revealed to be an investment that almost immediately pays for itself.
If you'd like to know more about 100% lead qualification, and improving your conversion levels, please get in touch with us for a chat. The lessons from Live Chat are significant, and can be applied across the board to all lead handling.
