Wow. What a week. We're just back from a cracking few days in Birmingham where Yomdel had its full commercial launch at the Internet Retailing Expo 2013 (known as IRX13). It's always going to be a little nail-biting before any major event, but we got there, and bar a few mishaps along the way, the stand looked fantastic and we had loads of people coming to say "Hi" and enquire about how Yomdel could help them.
Andy Soloman
Recent posts by Andy Soloman
2 min read
Yomdel says "thank you" to all its ecommerce visitors at IRX13
Topics: Birmingham Car Parts DIY Fancy Dress Insurance Internet Retailing Expo 2013 Customer E-commerce Events Live Chat NEC Topiary
2 min read
Online shopping in real life - video
Topics: Business Facebook Google Analytics High Street E-commerce Live Chat Social media Website ZMOT
2 min read
Yomdel Launches IRX Big Give at Internet Retailing Expo
Yomdel today launched the IRX Big Give by pledging to donate 10% of all revenue coming from new business won via the Internet Retailing Expo (IRX) that takes place at the NEC in Birmingham next week on March 20/21.
2 min read
Outsourced live chat is an investment not a cost
By Tim Breden, Commercial Director, Yomdel
Topics: Business Customer E-commerce Live Chat Outsourcing outsourcing Website
3 min read
5 critical questions before deploying live chat
By Tim Breden, Commercial Director, Yomdel
Topics: Business Customer E-commerce Live Chat Outsourcing outsourcing
5 min read
5 ways live chat operators personalise online shopping
When looking to personalise online shopping, skilled live chat operators can play a major part. It is widely accepted that the more personal a shopping experience becomes, the more likely you are to convert a visitor into a customer, and then convert a customer into a loyal fan.
Topics: operator professionalism Customer E-commerce Live Chat Social media
1 min read
Want to meet Yomdel at the Internet Retailing Expo?
Come and meet Yomdel at IRX 2013
Topics: Birmingham events exhibitions Internet Retailing Expo online retail Customer E-commerce IRX NEC trade shows
5 min read
5 ways live chat operators enhance customer satisfaction
By Andy Soloman, CEO, Yomdel
Topics: Business Customer support Facebook Live Support Customer E-commerce Live Chat Twitter
3 min read
Live chat functionality - 15 winning ingredients
By Andy Soloman, CEO, Yomdel
There are numerous live chat software solutions out there on the market offering differing live chat functionality. The platform you choose will play an important role in delivering the success you need from your live chat service.
