Online shopping is booming, but what of ecommerce trends across Asia? It is estimated that 42% of the world's internet users live in Asia, and the region is leading the way in terms of ecommerce via mobile devices. Dubai-based web agency Go-Globe has taken a deep dive into emerging ecommerce trends in Asia and come up with the following fantastic infographic.
Andy Soloman
Recent posts by Andy Soloman
1 min read
Key ecommerce trends in Asia - Infographic
Topics: Dubai ecommerce trends China E-commerce Indonesia infographic Japan
2 min read
10 great ways live chat supports personal retailing
Personal retailing is key to driving customer loyalty, with customers increasingly expecting "Access Anywhere" and "Availability Always", according to a new research report from Oracle.
Topics: Customer E-commerce infographic Live Chat Oracle Redshift Research Research
1 min read
Yomdel launches named personal shoppers via live chat
Personal shoppers via live chat? Yes absolutely. Here at Yomdel we have carefully listened to our clients and today we're delighted to announce the launch of Yomdel Personal, the world’s first named personal shoppers that online retailers could use via live chat to accompany and advise their most loyal customers.
Topics: Brick and mortar Customer Customer relationship management E-commerce Live Chat Yomdel Personal
10 min read
Should UK retailers use live chat support for discount codes?
By Andy Soloman, CEO, Yomdel
Topics: Burberry Epson Live Support Schuh chat buttons Customer E-commerce Live Chat Nike Proactive chat Reactive chat
3 min read
Where are the online shopping assistants?
By Tim Breden, Commercial Director
Topics: FAQ Customer E-commerce Live Chat
2 min read
Reduce Cart Abandonment With Live Chat (Infographic)
Cart abandonment can be driven by a variety of factors. But while so much time is spent by ecommerce businesses agonising over improving user experience to boost conversion rates, all too often the critical ingredient of human interaction is missed. In a traditional shop, personal service is often what sets an outlet apart. The customer feels good, and as a consequence both sends more money and recommends the shop to people within their network. How many online retailers have still yet to adopt live chat backed by professional live chat operators as a channel to offer onsite human interaction and customer support?
Topics: Customer support operator professionalism Customer E-commerce infographic Lead conversion Live Chat Shopping cart
2 min read
Determining the cost of live chat services
Topics: Live Support Customer E-commerce Live Chat
3 min read
4 Ways To Avoid Live Chat Problems
Topics: Customer E-commerce Lead conversion Live Chat Proactive chat Reactive chat Social media
2 min read
VIDEO - The benefits of live chat in 6 minutes
At this year's Internet Retailing Expo, Yomdelier in Chief Andy, presented a brief introduction to the benefits of live chat to a packed audience in the eSeller "Advanced Selling Techniques" conference.
In six minutes he showed the audience just how live chat can help their businesses increase sales and create more happy customers. The presentation showed:
