Andy Soloman

We all know that our clients should be our greatest advocates, and so it is with Yomdel. It makes us hugely proud that our rapid growth is being fuelled not by an ever-increasing marketing spend but through referrals from networks where our clients are active. One such example is that of EweMove.com, the national estate agency franchise. It just so happens that EweMove are active within the Nigel Botterill's Entrepreneurs Circle, the UK's largest membership organisation devoted to business growth.

This is a guest post from our friends at Fixflo. At Yomdel, we know the importance of helping businesses engage with their customers 24/7, and so do our partners at Fixflo. Gone are the days when any business could dictate when it was open, and in the digital world customers now expect to be able to do whatever they need to do whenever it is convenient for them.

NOTE: This post first appeared on the website Estate Agent UK Networking under the headline"Bridging the high street branch with the digital world".

Even as the UK property market continues to pick up, estate agents and letting agents face a critical task to ensure they are securing a steady stream of high quality leads. Of course, many estate agents these days rely heavily on the property advertising portals such as Rightmove or Zoopla as they (rightly) believe most people start off looking through aggregated listings, but they should not ignore their own websites.

We're delighted to introduce Yomdel Live Lead, our new service that is set to revolutionise real time lead generation for estate agents and letting agents. This live chat service offers free 24/7 operator support on client websites and then just charges a nominal fee for each lead collected.

WHO ON EARTH WOULD BE ON MY WEBSITE IN THE MIDDLE OF THE NIGHT?

Live chat is all the rage. Customers generally like it, businesses like it, it really is a win for all. But not everyone is completely in love with the idea of being able to instantly resolve issues, get information or have their questions answered.

Online shopping or dinner? Or is it online shopping with dinner? The answer it seems, is down to where you come from. For some, a good meal is enough to put online shopping on hold, while for others their shopping continues irrespective of what delicacies are being served up.